| Tools
Health care organizations have realized significant improvements in the timeliness and effectiveness of language services by using quality improvement strategies and tools to affect change in operations.
The Speaking Together program has compiled practical, simple, and proven tools so that other health care organizations can benefit from experience using these resources and begin to assess, monitor, and improve language services nationwide. These tools can be used by a wide variety of providers including clinicians, staff, administrators and quality improvement specialists.
Language Services Tools
Practical Tools for Improving Language Services Delivery
This document features tools, strategies, and ideas that can be implemented by hospitals to facilitate effective, efficient, and timely communication.
Speaking Together Video: How Effective Medical Interpretation Can Improve Quality of Care
A video highlighting the importance of language services for ensuring patient safety and healthcare quality.

Toolkit for Building a High-Quality Language Services Program
A toolkit for language services delivery under the working title of "Building a High-Quality Language Services Program". |