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Tools
Articles and Publications
Interpreting the Bottom Line: The Case for Language Services from the C-Suite
Addressing Language Barriers in Health Care, Asks "What's at Stake?"
Improving Quality of Health Care Relies on Effective Language Services
Journal of General Internal Medicine: Studies show importance of language services on disparities, quality of care
Journal of Immigrant and Minority Health: Challenges in Language Services: Identifying and responding to patients’ needs
In Any Language: Improving the quality and availability of language services in hospitals
Patients Give Feedback on Language Services at Ten Hospitals
Patient Stories
Hospital Success Stories
Other Resources

  Interpreting the Bottom Line: The Case for Language Services from the C-Suite

March 2008

A new issue brief from Speaking Together highlights the role of the chief executive officer and others who oversee clinical care, finances, in meeting the needs of communities that are rapidly becoming more diverse. These executives must carefully weigh resource allocations against the shifting needs of their community, always hoping that the highest-quality, patient-centered care is provided to all patients.

 

Download the March 2008 Issue Brief.

   
 
  The George Washington University School of Public Health and Health ServicesRobert Wood Johnson Foundation

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