Speaking Together for Better Care: How Effective Medical Interpretation Can Improve Quality of Care
This video takes you to Cambridge Health Alliance in Massachusetts and to Phoenix Children’s Hospital, where medically trained interpreter services are making a critical contribution to improving safety and clinical outcomes for patients who speak or understand little English, if any.
The institutions are just two of the hospitals participating in a national collaborative, launched four months ago by Speaking Together, a new initiative funded by the Robert Wood Johnson Foundation and led by a team of experts at The George Washington University School of Public Health.
This short video also introduces you to Speaking Together’s efforts to:
- Improve the quality and availability of health care language services
- Integrate quality improvement with language services
- Pilot performance measures for evaluating language services
- Test interventions to improve the timeliness and quality of interpretive services; and
- Reduce health care disparities associated with language barriers.
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